Ordering should belong to you
We think small businesses deserve modern ordering tools without handing a fifth of every sale to an aggregator.
The problem we set out to fix
Millions of shops, restaurants, bakeries, and home businesses already take orders on WhatsApp. It works — but it's messy. Orders get lost in a scroll of chats, totals are added up by hand, and there's no catalog, no queue, and no record of who ordered what.
The alternative most owners are offered is a delivery marketplace that charges 15–30% on every order and owns the customer relationship. We didn't think those were the only two choices.
What we built
Grabitchat turns the WhatsApp number your customers already know into a complete ordering system: a friendly ordering chat, a one-tap storefront, a live order queue, multi-language catalogs, and payments — all in one place. You keep 100% of every sale and you keep the relationship with your customer.
What we believe
- No commissions. One flat monthly price. Your growth is yours to keep.
- Meet customers where they are. No new app to download — ordering happens inside WhatsApp.
- Every language, every currency. Serve customers in the words and money they actually use.
- Set up in an afternoon. If you can post a photo online, you can run Grabitchat.
Who we are
Grabitchat is built by a small, focused team that has spent years building commerce and messaging products. We're based in India and we build for merchants around the world.